Data protection declaration

Privacy policy

The protection and security of your personal information when using our website is very important to us. We would like to inform you here which of your personal data we collect when you visit our website and for which purposes it is used.

This privacy policy applies to the Räder-Busch GmbH website, which can be accessed under the domain raeder-busch.de and the various subdomains ("our website").

Who is responsible and how do I reach you?

Responsible for the processing of personal data within the meaning of the EU General Data Protection Regulation (GDPR)

Räder-Busch GmbH
Elbestraße 19
47800 Krefeld
E-Mail: datenschutz@raeder-busch.de

Questions regarding our processing operations taking place or data subject rights should be sent exclusively to the aforementioned e-mail address.

What is it about?

This privacy policy meets the legal requirements for transparency in the processing of personal data. This is any information relating to an identified or identifiable natural person. This includes, for example, information such as your name, age, address, telephone number, date of birth, e-mail address, IP address or user behavior when visiting a website. Information for which we cannot (or can only with a disproportionate effort) establish a reference to your person, e.g. by anonymization, is not personal data. The processing of personal data (e.g. collection, retrieval, use, storage or transmission) always requires a legal basis and a defined purpose.

Stored personal data are deleted as soon as the purpose of the processing has been achieved and there are no legitimate grounds for further storage of the data. We will inform you in the individual processing operations about the specific storage periods or criteria for storage. Irrespective of this, we store your personal in individual cases for the assertion, exercise or defense of legal claims and if there are statutory retention obligations.

Who gets my data?

We only disclose your personal data that we process on our website to third parties if this is necessary for the fulfillment of the purposes and is covered by the legal basis in the individual case (e.g. consent or safeguarding legitimate interests). In addition, we disclose personal data to third parties in individual cases if this serves the assertion, exercise or defense of legal claims. Possible recipients may then be, for example, law enforcement agencies, lawyers, auditors, courts, etc.

Insofar as we use service providers for the operation of our website, who process personal data on our behalf within the scope of commissioned processing pursuant to Art. 28 GDPR, they may be recipients of your personal data. For more information on the use of processors and web services, please refer to the overview of the individual processing operations.

Do you use cookies?

Cookies are small text files that are sent by us to the browser of your end device during your visit to our website and stored there. As an alternative to the use of cookies, information can also be stored in the local storage of your browser. Some functions of our website cannot be offered without the use of cookies or local storage (technically necessary cookies). Other cookies, on the other hand, enable us to perform various analyses, so that we are able, for example, to recognize the browser you are using when you visit our website again and to transmit various information to us (non-essential cookies). With the help of cookies, we can, among other things, make our website more user-friendly and effective for you, for example by tracking your use of our website and determining your preferred settings (e.g. country and language settings). If third parties process information via cookies, they collect the information directly from your browser. Cookies do not cause any damage to your end device. They cannot execute programs or contain viruses.

We provide information about the respective services for which we use cookies in the individual processing operations. You can find detailed information about the cookies used in the cookie settings or in the Consent Manager of this website.

What rights do I have?

Under the conditions of the statutory provisions of the General Data Protection Regulation (GDPR), you have the following rights as a data subject:

• Information according to Art. 15 GDPR about the data stored about you in the form of meaningful information about the details of the processing and a copy of your data;
• Correction according to Art. 16 GDPR of incorrect or incomplete data stored by us;
• Deletion pursuant to Art. 17 GDPR of the data stored by us, insofar as the processing is not necessary for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims;
• Restriction of processing pursuant to Art. 18 GDPR, insofar as the accuracy of the data is disputed, the processing is unlawful, we no longer need the data and you object to their deletion because you need them for the assertion, exercise or defense of legal claims or you have objected to the processing pursuant to Art. 21 GDPR.
• Data portability pursuant to Art. 20 GDPR, insofar as you have provided us with personal data within the scope of consent pursuant to Art. 6 (1) a GDPR or on the basis of a contract pursuant to Art. 6 (1) b GDPR and these have been processed by us with the aid of automated processes. You will receive your data in a structured, common and machine-readable format or we will transfer the data directly to another responsible party, insofar as this is technically feasible.
• Objection according to Art. 21 GDPR against the processing of your personal data, insofar as this is based on Art. 6 para. 1 lit. e, f GDPR and there are reasons for this that arise from your particular situation or the objection is directed against direct advertising. The right to object does not exist if overriding compelling legitimate grounds for the processing are demonstrated or the processing is carried out for the assertion, exercise or defense of legal claims. Where the right to object does not exist for individual processing operations, this is indicated there.
• Revocation according to Art. 7 para. 3 GDPR of your given consent with effect for the future.
• Complaint pursuant to Art. 77 GDPR to a supervisory authority if you are of the opinion that the processing of your personal data violates the GDPR. As a rule, you can contact the supervisory authority of your usual place of residence, your place of work or our company headquarters.
  
  

How is my data processed in detail?

In the following, we inform you about the individual processing operations, the scope and purpose of the data processing, the legal basis, the obligation to provide your data and the respective storage period. An automated decision in individual cases, including profiling, does not take place.

Provision of the website

Nature and scope of processing

When you call up and use our website, we collect the personal data that your browser automatically transmits to our server. The following information is stored temporarily in a so-called log file:

• IP address of the requesting computer
• Date and time of access
• Name and URL of the retrieved file
• Website from which the access is made (referrer URL)
• Browser used and, if applicable, the operating system of your computer, as well as the name of your access provider 

Our website is not hosted by ourselves, but by a service provider who processes data for the aforementioned purposes on our behalf pursuant to Art. 28 GDPR.

Purpose and legal basis

The processing is carried out to protect our overriding legitimate interest to display our website and ensure security and stability on the basis of Art. 6 para. lit. f GDPR. The collection of data and storage in log files is mandatory for the operation of the website. There is no right to object to the processing due to the exception under Art. 21 (1) GDPR. Insofar as the further storage of log files is required by law, the processing is based on Art. 6 para. 1 lit. c GDPR. There is no legal or contractual obligation to provide the data, however, calling up our website is technically not possible without providing the data.

Storage duration

The aforementioned data is stored for the duration of the website display and for technical reasons beyond that for a maximum of 7 days.

Contact form

Nature and scope of processing

On our website we offer you to contact us via a provided form. The information collected via mandatory fields is required to process the request. Furthermore, you can voluntarily provide additional information that is necessary from your point of view for processing the contact request. When using the contact form, your personal data will not be passed on to third parties.

Purpose and legal basis

The processing of your data by using our contact form is carried out for the purpose of communication and processing of your request on the basis of your consent pursuant to Art. 6 para. 1 lit. a GDPR. Insofar as your inquiry relates to an existing contractual relationship with us, the processing is carried out for the purpose of fulfilling the contract on the basis of Art. 6 para. 1 lit. b GDPR. There is no legal or contractual obligation to provide your data, but the processing of your request is not possible without providing the information of the mandatory fields. Insofar as you do not wish to provide this data, please contact us by other means.

Storage duration

If you use the contact form on the basis of your consent, we store the collected data of each request for a period of three years, starting with the completion of your request or until you revoke your consent.

If you use the contact form in the context of a contractual relationship, we store the collected data of each request for a period of three years from the end of the contractual relationship.

Customer account registration

Nature and scope of processing

As part of the order processing, we collect your personal data for the registration of a customer account. You can choose whether you want to order as a guest or register a permanent user account. The information that is collected during registration via the mandatory fields is identical in both cases and is required for processing the order in the online store. When registering a permanent user account, we also collect a password that you define yourself. Furthermore, you can voluntarily provide additional information that you consider necessary for the processing of the order.

A transfer of your personal data to third parties (eg shipping service providers / shipping) and order processors in accordance with Article 28 GDPR only to the extent necessary for the processing of the order.

Purpose and legal basis

We process your personal data for the purpose of registering a customer account for the fulfillment of a contract with you pursuant to Art. 6 para. 1 lit. b GDPR. There is a contractual obligation to provide your data as far as it relates to the mandatory fields, as this information is necessary to identify you and for the fulfillment of the contract on our part. There is no legal obligation to provide the data. Without the provision of this information, the order in our online store and thus a contract is not possible. For the additional information provided voluntarily, there is no obligation to provide. The order in our online store is also possible without the disclosure of the voluntary information.

The supplementary processing of your password for the registration of the permanent user account is carried out for the purpose of providing a customer account and for the presentation of your previous purchases as well as for the storage of your purchase-related data (e.g. storage of billing address, various delivery addresses) on the basis of your consent pursuant to Art. 6 para. 1 lit. a GDPR. By deleting your customer account, you can declare your revocation at any time with effect for the future pursuant to Art. 7 para. 3 GDPR.

Storage duration

If you order as a guest, we store your personal data until the complete processing of your order (end of contract). If you register a permanent customer account, we store the purchase-related data beyond the end of the contract until you revoke your consent (deletion of the customer account). In both cases, further storage of your data will only take place if there are legal obligations to retain data (for example, tax and commercial law).

Newsletter

Nature and scope of processing

If you register on our website to receive our newsletter, we collect your e-mail address (not mandatory: name, surname, street, street no., postal code, city, salutation) and store these information together with the date of registration and your IP address. Subsequently, you will receive an e-mail in which you must confirm your registration for the newsletter (double opt-in). If you do not confirm the registration within 72 hours, it will automatically expire and the data will not be processed for the newsletter mailing.

To send the newsletter, we use a service of campaign.plus GmbH, which processes your personal data on our behalf in accordance with Art. 28 GDPR. Your data will not be passed on to third parties.

Purpose and legal basis

We process your data for the purpose of sending the newsletter based on your consent pursuant to Art. 6 para. 1 lit. a GDPR. By unsubscribing from the newsletter, you can declare your revocation at any time with effect for the future pursuant to Art. 7 (3) GDPR. There is no legal or contractual obligation to provide your data, but sending the newsletter is not possible without the provision of your data.

If we provide you with product suggestions for alternative products in the context of orders, processing takes place on the basis of Section 7 (3) UWG. You have the possibility to object to the processing at any time without giving reasons.

Storage duration

After registration for the newsletter, we store the data for a maximum of 72 hours until the confirmation of the registration. After successful confirmation, we store your data until revocation of your consent (unsubscription from the newsletter) and for technical reasons beyond that a maximum of 7 days.